Protection officers are advising about 16,000 Tricare beneficiaries who briefly misplaced their Tricare eligibility final week after being inadvertently dropped from the rolls of the Protection Enrollment Eligibility Reporting System to name the DEERS Help workplace to substantiate that they’re now good to go.
Officers advise those that have been affected to name the DMDC/DEERS Help workplace at 800-538-9552 to substantiate their eligibility.
The issue, which was fastened Sunday after about 48 hours, affected retirees and members of the family whose service was tied to the Coast Guard, Nationwide Oceanic Atmospheric Administration and the Public Well being Service, in line with Protection Well being Company, or DHA, officers.
On Friday, DHA posted a be aware on their Tricare web site advising individuals who had misplaced Tricare eligibility to contact their regional Tricare contractor for help if that they had bother getting well being care earlier than the scenario was resolved.
Officers attributed the hiccup to a knowledge switch, and the Protection Manpower Knowledge Heart notified DHA officers that some data have been lacking from a file despatched by the Coast Guard, in line with DHA.
There have been no different impacts from the incident, officers stated.
DHA and their regional contractors have been transferring beneficiary enrollment info in DEERS in preparation for brand new Tricare contracts that begin Jan. 1.
DHA earlier introduced a world enrollment freeze from Oct. 25 to Oct. 27, requiring beneficiaries inside the USA to name their regional Tricare contractor to replace their info or make well being plan modifications.
And thru Dec. 31, those that dwell within the U.S. should name their regional contractors to make well being plan modifications, together with throughout open season, which begins Nov. 11. Beneficiaries received’t be capable of replace well being plans on-line in milConnect by means of the Beneficiary Net Enrollment system by the top of the 12 months.
Karen has coated army households, high quality of life and shopper points for Navy Instances for greater than 30 years, and is co-author of a chapter on media protection of army households within the guide “A Battle Plan for Supporting Navy Households.” She beforehand labored for newspapers in Guam, Norfolk, Jacksonville, Fla., and Athens, Ga.
